We process orders quickly, so changes are not always possible. Contact us immediately — if the order hasn’t been dispatched, we’ll do our best to help.

If tracking is available, you will receive a tracking link after dispatch. If not received, contact support and we’ll provide an update.

We use Worldpay as our primary payment processor.

We also support:

• Debit and credit cards (Visa, Mastercard)
• PayPal
• Revolut
• WooPayments (for international, country-specific payment methods)

All payments are processed securely.Are your products genuine?

Once your return is received and processed, refunds are issued back to your original payment method. Processing times may vary slightly depending on your bank or payment provider.

Standard delivery typically takes 1–5 working days. Around 90% of orders arrive the next working day, and next-day delivery is available at checkout on qualifying items.