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Frequently Asked Questions
Standard delivery typically takes 1–5 working days. Around 90% of orders arrive the next working day, and next-day delivery is available at checkout on qualifying items.
Yes — we offer a 30-day returns policy on eligible items. If something isn’t right, you can return it within 30 days following our returns process.
Once your return is received and processed, refunds are issued back to your original payment method. Processing times may vary slightly depending on your bank or payment provider.
Yes. We source products through verified suppliers, distributors, and partners. Our stock includes clearance, overstock, and end-of-line items — but all products are genuine and accurately described.
Debit and credit cards (Visa, Mastercard) via Worldpay PayPal Revolut WooPayments (for international orders with country-specific payment options) All payments are processed through secure, encrypted systems.
If tracking is available for your order, you will receive a tracking link once your item has been dispatched. You can use this link to follow your delivery in real time. If you haven’t received tracking details, our support team can assist.